If this fails, then it may be a new variant or there are other machine issues. I failed to clean one off because the owner had been using registry cleaners which damaged the OS far too deeply.
Bob
Hello. I've tried 3 different solutions to be rid of this virus, with no luck. First, the pertinant info: The laptop concerned, is a DELL INSPIRON E1505; Model PP20L and the OS is Windows 7 Ultimate. These are the solutions tried so far: I googled the name of virus and went to "mybleepingcomputer's" solution, using the "HitmanPro Kickstart" (32 bit), that was dwnloaded/installed on a clean usb flash drive. I was very careful to follow the steps listed and got as far as Step 11, where I clicked, "No, I only want to perform a one time scan to check my computer", then clicked "Next". At that point it begins the scan, which it did, but after a little over 4 min, it said there was no internet connection. And of course, nothing was found and the laptop began to shut down again.
I also tried 2 other suggestions from "Malwaretips.com": 1) REMOVE NSA INTERNET SURVEILLANCE PROGRAM w/SYSTEM RESTORE and 2) tried the Hitman Pro Kickstart way a 2nd time. IThis website also lists a 3rd way...Kaspersky Rescue Disk, which I've not tried just yet. Any suggestions?? Thank you in advance!
Chowhound
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