Thank you for being a valued part of the CNET community. As of December 1, 2020, the forums are in read-only format. In early 2021, CNET Forums will no longer be available. We are grateful for the participation and advice you have provided to one another over the years.

Thanks,

CNET Support

General discussion

Can't get remote desktop to work

by Crazy George Feb 23, 2006 9:15AM PST

I've done everything all the help forums say to do but can't get the dam thing to work. Here is the message I get.
The system could not log you on. Make sure your user name and domain are correct,Then type your password again,letters in passwords must be typed using the correct case.
My Home network works ok.Share printer documents.ok.
The remote desktop won't reckonilze IP address, or Computer name need help appreacite all help in advance.
'' Thanks''

Crazy George

Discussion is locked

3 Posts
- Collapse + Expand Details
- Collapse -
George, We Need More Information
by Grif Thomas Former Forum moderator Feb 23, 2006 9:24AM PST

Although your profile states that you're using a Windows XP PRO computer, you need to tell us more about what you're trying to do.. What are the operating systems on the other computers you're trying to connect to? WHERE are these other computers and are are you trying to connect over the internet or through a network setup? The more information you give us, the better informed our answer will be.

Do you have "Remote Desktop" installed on all computers that you're trying to connect to? Have you disable all firewalls?

Hope this helps and let us know more.

Grif

- Collapse -
This is George hoping to give right infor. this time.
by Crazy George Feb 24, 2006 8:44AM PST

My computer is a home build, it has a Asus Motherboard
A7NX8-E Deluxe. AMD Athlon (tm) XP 2200+ 1.80GHz,768MBof Ram.

The other is a IBM NetVista: Machine type 6790- Model:E2U-Product 6790 E2U. PENTIUM (R) 4 CPU I.80GhZ
1.79 ghZ 1GhZ Ram. Both machines run XP-Pro.

My Intenet Service is form Verizon with MSN. There moden is Westell 327.I am running Home and Small networking without any problems.I also run Remote assistance without any problems but Remote Desktop is a no go.

I setup Remote Dektop on my machine and the IBM like
Microsoft Help & Support said to do.Iam using Xp-Pro
Firewall. Set it up like they said to do.

I know both machine IP address and the machines Names
and Workgroup names.When I try to Log on to the IBM
using the IP address ,Administertor name and password,
This the message I get.

The system could not log you on. Make sure your user name and domain are correct,then type your password again letters in passwords must be typed using the correct case.

That's it.Any and all help would be appricated many
thanks in advance.
Crazy George

- Collapse -
Which admin name and password?
by sheilakmcd Feb 24, 2006 10:09AM PST

If you're sure the firewall is not misconfigured, then my next thought would be: Are you putting in the user name and password of an administrator account that is on the remote computer, or putting in your user name and password that you are logged in on, on the computer you are on?

By default, the user name field comes up showing the name you are logged in under on that computer. Some people don't realize you have to change it, unless, of course, you also have an account on the remote computer with the exact same user name and password.

Back to Computer Help forum

CNET Forums

Operating Systems
Software
Electronics & Gadgets
Hardware
Tablets & Mobile Devices
General Help
Brand Forums
Roadshow Autos
Off Topic

Other Forums

Forum Info