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Networking & Wireless forum

General discussion

can't get ip from router

by ortzinator / March 5, 2005 6:39 AM PST

I have a network hooked up to a cable modem and the modem into a router. One computer can use the internet fine. The other can't even access the router. I connected the computer to the modem directly and it still didn't work. I even tried another network card and no luck. So it's not the router or the modem. The computer has win2k. I would greatly appreciate any help. Thanks.

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Can't help.
by R. Proffitt Forum moderator / March 5, 2005 6:47 AM PST

It appears you can't see the forum tip. Please report it!

It reads -> Tip: If you are asking for help to troubleshoot a computer-related problem, please be sure to include all the necessary information (ie: operating system, model number, hardware, software, etc) that will help others identify your problem for a speedy resolution.

As it stands, your machine can't use TCPIP due to some condition, missing driver or other issue. Remember that Microsoft and Windows do not install drivers for us.


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Bob is right....
by Michael Geist / March 5, 2005 6:52 AM PST

your post is too light on details for an exacting solution. All that can be offered are general suggestions.

"I connected the computer to the modem directly and it still didn't work."

This is not unusual as the modem would require a recycling of the power in order for the ISP to register the newly seen NIC.

A better description of how your network is laid out is needed for further comment.

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blocked ports?
by ortzinator / March 5, 2005 2:38 PM PST

Sorry there wasn't enough info. I've pretty much narrowed it down to just the computer. I think some program might be blocking ports on my computer. Is there any way to find out if this is true?

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Yes, it might... check your program one by one.. or
by Gakada / March 5, 2005 5:47 PM PST
In reply to: blocked ports?

you can see if the your pc and/or router have dhcp enabled.

Or your ISP locking you out because your mac address changes too many times on your site... atleast you need a several hours or days to clear your ip lease time.

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settings are the same
by ortzinator / March 6, 2005 3:14 AM PST

The network settings (for TCP/IP) are the same as the computers that work (same OS). A friend said that it sounds like my computer isn't accepting the ip address given to it by the router or the modem. Thanks for any help.

The router is a D-link DI-604.

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