are you trying to download the installer?
BTW, Avast gets better reviews than AVG, hence, I have moved to Avast.
I have been using AVG Free 2011 with good results, but now it seems unable to successfully update, so I tried downloading AVG Free 2012. When I tell it to open, it pops open the install screen, but then the install apparently fails. I've tried several times, same results every time. How can I get it to replace the 2011 version?