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General discussion

Can't get an Apple ID

May 27, 2013 6:46AM PDT

I can successfully get through the process of creating an ID right up to the very end. When I click on the final box, I get the message that my session has time out, and that there is a problem with the Apple Store. This has happened repeatedly over numerous tries and several days.

I am able to use iTunes OK, but I would like to be able to turn on Genius.

Any Ideas?
Thanks
Bob

Discussion is locked

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Call 1-800 MY APPLE
May 27, 2013 8:08AM PDT

and tell them all about it.

P

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Try this one
May 30, 2013 10:17PM PDT

Try to another pc/mac or ios device
also make a new email address before trying.