The only thread of a clue I can pull out of your post is "intenet options". Nothing was revealed about use of a web browser, what OS and maybe a firewall.
The supplied information would make a guess a bad one.
Hi All Again,
I have signed into several sites and have not been able to go much further; particularly my financial statements. I have gone into internet options and deleted and enabled options which I thought relevant and would solve the problem(s). What have I done or missed? Please give me several options to work with to get my sites back. As usual, thanks so much.