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Computer Help forum

General discussion

Can't find my WEP key!

by Halo_Fan / March 13, 2008 8:11 AM PDT

I just received a new modem/router from telus. It's a Siemens SE567. I use my ip address 204.191.161.29 in my website bar to go to the gateway. I sign in as user admin and pass: telus. Those two are the only ones that will work. Every time I go to Status, settings, etc. It says my access is currently denied. Any ideas on how to fix this?

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Call your ISP
by Jimmy Greystone / March 13, 2008 8:25 AM PDT
In reply to: Can't find my WEP key!

Call your ISP about it, that's part of the service you're paying them for.

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Not the WEP key
by smrtdrmmr / March 13, 2008 8:37 AM PDT
In reply to: Can't find my WEP key!

I don't think what you are seeking is your WEP key. I think you are trying to access the admin features on your modem/router and from what it sounds like you are able to do so but then you can't view any additional features on the modem/router because they require different login credentials. I have no idea why that would be the case, so you might want to call your ISP or at least use a different subject for your post.

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To log in to your modem/router...
by Papa Echo / March 13, 2008 9:30 AM PDT
In reply to: Can't find my WEP key!

..you do not use your IP address, but the IP of the modem/router which is provided in the owner's manual. You may try 192.168.1.1 which is a common IP for modems/routers. BTW, this does not involve your ISP, although they may help...

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