This is too often caused by BIOS or driver issues. Being a new machine with warranty, you should contact Gateway and have them supply a fix.
bob
Gateway 500X P4 3.06 GHz
1 G RAM
120 G HDD, floppy drive, DVD RAM drive, CD ROM drive
XP Home SP1, all updates installed
I discovered, quite by accident, that neither my DVD RAM drive nor CD ROM drive are visible after returning from Standby mode.
The system had been in Standby mode, I reactivated it and placed a CD in drive D (the DVD RAM drive) in order to install a program. Nothing happened. So, I went to "My Computer" to start the CD from there. I was surprised to see that the only drives for which icons were available were the HDD and the floppy drive. The DVD RAM drive and the CD ROM drive were also missing from the Device Manager and did not show up in Windows Explorer.
I rebooted and the drive icons reappeared, ditto for info in Device Manager and Windows Explorer; put computer in Standby mode and the drives disappeared again. In short, if I don't use the Standby mode, all my drives show up and work normally. If I use Standby, the D and E drive icons vanish and the drives do not function (except to open or close when I push the appropriate external eject buttons).
I've searched Google for an answer but have come up dry.
Any ideas?
Thanks!

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