Since it's new, they'll probably exchange it.
Remember that these devices are not BACKUP...
Hi,
I recently bought a 160 GB My Book. It worked very good for about a week.
Yesterday, i noticed that the shortcut that i have on my desktop does not have the WD icon, appearing only as a sistem icon (the icon that appears by default on windows xp).
Later in the evening, when i tried to enter into my drive, windows was not recognizing it. No icon on My PC, Device Manager, no usb recognition...
When i looked at the drive, the indicator light (the one that blinks when the drive spins) was always on. The drive appears to be stuck.
I have tried unplugging it, searching it in the device manager, triying to turn it off... but nothing happens.
Only once, windows xp did recognize it as a "usb mass storage device". It blinked several times for about a minute, but i couldn't enter to see my data.
I need support in this matter to solve my drive problem.
Please... need your help...
Charles.

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