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When I try to download a Word template it says I may be a victim of software counterfeiting, but when I test this out on the official Microsoft office website it says that my copy is genuine. What's wrong and how do I fix this?
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I lost count of the number of counterfeit or "Corporate" Windows I've seen last year.
Bob
Your title said it can fail the office check, but it didn't fail. it said it was genuine, yet i still can't download templates.
...Inform Microsoft. Do you have that string of numbers ? Where did you obtain your copy of Word ?
Checks can fail - yes, as you have seen, different results from different sites...Which is the correct one ?
...please tell more about the download of the template- which site was it ? Was it a Microsoft affiliated site ? If it was not a Microsoft site, what was it's business testing your computer for legit programs ? What happened afterwads ?
Chowhound
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