can't download anything! stops/can't find server/errors out?

that you have a rootkit, then you need to take specialised action to remove it. But how do you know? What scans have you carried out? Rootkits do not generally survive a full reinstall.

Rootkits do not infect hardware like the motherboard or video card, or any other hardware for that matter.

We still don't know what make and model computer this is, but if it is a manufacturer OEM machine they the manufacturer's web site normally has guidance on how to reinstall the OS. Microsoft can only give general advice as all makes and models are different.

If we knew what make and model then may be we could help you find that guidance and those steps.

If we also knew what that Blue Screen said, that might give a clue,

When replacing video cards there is a specific way to do it.

1] With Windows loaded and running, head over to the Device Manager and UNINSTALL the existing video card drivers. Extremely important to uninstall those drivers first.

The screen will go black then revert to basic VGA video mode.

2] Shut down Windows normally. Turn off the computer (if it has an on/off switch at the back), and disconnect the power lead.

3] Open the case and remove the existing video card. Install the new card.

4] Reconnect power, turn on the computer and power up to load Windows again.

5] Windows will be running in VGA mode. Install the drivers from the CD that came with the new card.

The web page below shows these same steps, but this is likely for a different make model computer and video cards than you have.

Mark

You say "Any download stops at 10% or 25%".

Try to download this file (just click on the link): http://www.xs4all.nl/~ferguson/freeware/fmore13.zip
It's a small download (only 6,53 kB). What happens? Does it stop at 0,65 kB or 1,63 kB? Or does it complete?

Kees

asua p4c800-e motherboard
did a full formatted install per microsoft paid help, after trying 3 days of phone support
reinstalled all drivers
the same results downloading STOPPED OR TIMED OUT downloads!
sent me an e-mail address to get back to them
and it returned to sender
paid 59.00
for nothing

after reading this

The Basics of Rootkits: Leave No Trace

I'm right there FIT TO A TEE

SCREWED!

All I can tell you is my viedo cars fan broke
i got the DOWNLOAD UPDATED DRIVER MSG
I forced and downloaded uunistalled reinstalled ATI RANDOM utilty and so forth drivers
got blue screens computer would turn off after reboot
finally i read further, and checked the video card itself
the fan was broken on the board
bought a new card reinstalled it
no luck
ran every scan in safe mode
viper rescue, malwarebytes super anti-spyware, spybot you name it
no luck
called micrsoft paid support, 3 days they took over the computer, NO LUCK!
told to do a reforrmated install, downloaded all drivers!!!!!!!!!!!!!
NO LUCK
the tech sent me an e-mail, and was told to e-mail him back if not right
the mail was sent bsck to me
fatal error on devlvery

This rather sad story makes me think that the "Broadband" forum isn't the right place to visit.

Assuming it isn't a hardware issue a clean install of Windows (after erasing the disk with DBAN) and the original drivers and utilities from the driver and utilities disk(s) should result in a fully working system. If it doesn't, it's a hardware issue, so you have to choose between repair it or replace it.

There's nothing in your story that points to a rootkit, I think.

Kees

microsoft worked for 4 hours to try and configure the drives. we put the cd drive first it would not accept!

this was so I could do the reinstall.

please google this:

The Basics of Rootkits: Leave No Trace

this computer fits all what this artical say's!

the usual causes are:
- bad hardware (usually the drive, sometimes the motherboard)
- disk not bootable
- BIOS not set to boot from it

If we exclude the last 2 causes in your case, we're left with the first. Now find the failed component and replace it.

Booting from CD can be done without any hard disk being connected, because it isn't being used in the operation. Remember that a PC in 1980 didn't even have a hard disk and still could boot from a diskette. That's still the same.
A rootkit by definition resides on the hard disk, so can't influence this.

Kees

rootkits are generally a UNIX problem. Maybe you mean a system hook that modified the kernel? In which case, a reinstall would have overwritten it. The only infection a format and reinstall will not stop would be a EEPROM infection and I have never seen one of those in anything other than a theoretical discussion.

When you say downloading always fails are you talking about from a LAN [ie two computers in our house] or a internet only connection, because it could be the internet connection, software like sandvine at your isp causes such things on purpose for certain protocols normally found to be used for piracy.

Maybe you should restart your post and describe what is going on.

Who is your ISP? What is your local network config [wireless router, wired router, switch, etc...]