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Can't Download Anything

by Laura.Kate / November 1, 2009 10:36 AM PST

I watched the " Download Blocked " video and did everything the video said to do , and I Still can't download anything. ( I wanted to get frost wire but it jsut keeps saying " Your security setting will not allow this download )

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Sorry :(
by FixItRepair / November 1, 2009 5:33 PM PST

Sorry I would love to help you but I will need more information about your computer in able to solve this efficiently.

I think all that will be needed will be your Operating System and the Web Browser that you are using Happy Thanks!

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my computer info
by Laura.Kate / November 2, 2009 9:05 AM PST

well i have an acer laptop that runs on windows vista and i use Internet Explorer

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admin
by jeff_windows_team / November 2, 2009 9:25 AM PST

Are you logged in as an Administrator?

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side note
by jeff_windows_team / November 2, 2009 9:29 AM PST
In reply to: admin

I hope your anti-virus is up to date, as programs like the one you wish to download make it easy to catch a bad bug. And a side, side note, even with anti-virus programs installed sites programs like the one you are trying to download still pose a huge risk.

If you need a free anti-virus program Microsoft Security Essentials is worth looking at: http://www.microsoft.com/security_essentials/

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by Laura.Kate / November 2, 2009 10:52 AM PST

Yes i am logged on as the administrator. and yes i have the norton Anti virus package thingy

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??
by Laura.Kate / November 11, 2009 7:19 AM PST

Is anybody going to help me ?
i am like becoming desperate here

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More Questions Then...
by Grif Thomas Forum moderator / November 11, 2009 7:51 AM PST
In reply to: ??

What type of internet connection do you have? Broadband? Dial-up? Something else? Are you connecting wirelessly or do you have a wired connection?

Have you installed the latest Service Pack for Vista? If not, please do.

If you've got a broadband connection, have you tried re-initializing the modem/router like this?

Turn OFF the computer, then turn OFF the router, then turn OFF the modem (if they're separate routers and modems), then wait ten minutes.. Now turn ON the modem, wait two minutes for it to reinitialize, then turn ON the router (if they're separate), wait two more minutes, then turn ON the computer.

And because it could be a malware infection, please try the steps below:

On a friend or family member's computer, download the Malwarebytes installer and update files from the links below, copy them to a CD or flash drive, then transfer the files to the problem machine and use them. If you can't start the computer into "normal" windows, try installing, updating, and running the scans AFTER the computer is started into Safe Mode.. I use the sites below to download the installer file and the manual updater:

Once downloaded and before transferring them to the problem machine, rename the program installer "mbam-setup.exe" file to something else like "Gogetum.exe", then copy the installer file and the update file to a CD or flash drive.. Transfer the file to the problem machine, then install the "Gogetum.exe" file, then run the update to get the program current.. After that, run a full system scan and delete anything it finds.

Malwarebytes Installer Download Link (Clicking on the links below will immediately start the download dialogue window.)
http://www.besttechie.net/tools/mbam-setup.exe

Malwarebytes Manual Updater link
http://www.malwarebytes.org/mbam/database/mbam-rules.exe

Next, download the SuperAntispyware program and the manual updater from the links below. After running the Malwarebytes tool above, if you still can't download and install it directly from the problem machine, download it on a friend or family member's computer as well. After installing and updating SuperAntispyware, run another full system scan and delete everything it finds as well. As before, you may need to rename the installer file to get the program to install.:

SuperAntispyware
http://www.superantispyware.com/

SuperAntispyware Manual Updater
http://www.superantispyware.com/definitions.html
____________

In a few situations, in order for the program to run, it was also necessary to rename the main "mbam.exe" file also after installing it.. It resides in the C:\Programs Files\Malwarebytes Antimalware folder....
_____________________

Hope this helps.

Grif

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