Generally, MS Office must be installed from a CD.. Which site are you attempting to download the programs from?
Most importantly, please tell us the operating system being used on the Netbook and the type of internet connection you're using? Wireless or wired? If wireless, where is the wireless network at? Do other computers on the same network function normally?
And yes, Norton can frequently cause issues with downloads.. Tried temporarily disabling the firewall?
Hope this helps and let us know more.
Grif
Have a new netbook (which might be the problem). I've been trying to download various programs, such as a DVD player and microsoft office. Nothing will download. It starts at about 1 mb/sec, then around 25% complete (at the most) the transfer rate just gradually drops to 0. I've tried using Chrome and IE8 (which works a little better), with no luck. I've tried changing the security settings with no luck either.
Any ideas? I'm running Norton Security Suite, just in case that might be the problem.

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