Can't delete Internet Explorer 7

by jam4201 Aug 12, 2007 7:51AM PDT

I brought up Add/Remove programs and tried to remove IE7 that way. It started and then I got this message: Setup cannot copy the file iesupp.chm
Ensure that the location specified below is correct or change it and insert "Windows NP Service Pack Uninstall Diretory" in the drive you specify.
Copy Files from:
C:\Windoes/ie7
I don't have the foggiest idea what they're talking about. Can someone give me a suggestion please. Thanks.
Dell Dimension E 520
Win XP Professional (I thought I had XP home edition)
Physical memory 1024 MB

Discussion is locked

- Collapse -

jam4201

by tomron Aug 12, 2007 8:04AM PDT

Did IE7 come pre-installed or did you install it?

Do you have IE6?

I believe if IE7 came already installed that you can't delete.

Tom

- Collapse -

Tomron

by jam4201 Aug 12, 2007 10:09AM PDT

I believe that IE6 came on the pc but then I downloaded IE7 myself. I've tried everything and finally tried the System Restore and that did it. If I lost a few things in the process it was worth it. Thanks so much for your reply.

- Collapse -

For the future

by tallin Aug 12, 2007 1:02PM PDT

Anyone having problems in the future here is a site that is sure to help

http://support.microsoft.com/kb/927177

- Collapse -

tallin

by jam4201 Aug 13, 2007 3:41AM PDT

I tried that site and when I typed in 'appwiz' Microsoft couldn't find it.:o)

- Collapse -

tallin

by jam4201 Aug 13, 2007 3:47AM PDT

Well, DUH! maybe if I had typed in exactly what it said...appwiz.cpl...it might have worked. Anyway it's gone now and that's all I care. Sorry if I lead anyone astray.

- Collapse -

(NT) Glad you got it solved

by tomron Aug 12, 2007 1:19PM PDT

Can't delete Internet Explorer 7

CNET Forums

Other Forums

Forum Info