Spyware, Viruses, & Security forum

General discussion

Can't delete downloader

by kondors / March 13, 2008 11:46 PM PDT

My Symantec Antivirus always gives below notification. Totola number of notifications is over 2000 and still increasing. how can i delete this virus.

Scan type: Auto-Protect Scan
Event: Security Risk Found!
Risk: Downloader
File: C:\Documents and Settings\All Users\Application Data\Symantec\Symantec AntiVirus Corporate Edition\7.5\APTemp\APQ111C.tmp
Location: Unknown Storage
Computer: E001636E2CC7C
User: eemea\SYSTEM
Action taken: Cleaned by Deletion
Date found: 14 Mart 2008 Cuma 14:04:44

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Don't know.
by JonathanCase / March 14, 2008 3:00 PM PDT

But what I'd try is a disk cleanup, then reboot into safe mode and run a full AV scan.
(If it happened on my computer I'd be using different on board tools for it, but that's another story...you have to work with what you've got.)
If no luck with that method, try downloading the rather excellent http://www.superantispyware.com/
install, update, and run a full scan with that one.
Quarantine anything found,rather than delete.

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I found this.......
by Marianna Schmudlach / March 14, 2008 3:52 PM PDT
The C:\Documents and Settings\All Users\Application Data\Symantec\Symantec AntiVirus Corporate Edition\7.5\APTemp - folder is the folder used by Symantec where it processes the infected files. So what I suggest here is - disable your Norton Antivirus and clean out the C:\Documents and Settings\All Users\Application Data\Symantec\Symantec AntiVirus Corporate Edition\7.5\APTemp - folder manually, because it seems that Norton is detecting the files in its own "quarantaine" again. This doesn't make sense.


Do YOU have an "older" version of Symantec Antivirus?
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by kondors / March 15, 2008 12:53 AM PDT
In reply to: I found this.......

Well i deleted The C:\Documents and Settings\All Users\Application Data\Symantec\Symantec AntiVirus Corporate Edition\7.5\APTemp folder manually and and now i am not getting any notifications. I guess my problem is solved. Thank you both...

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