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Question

Can't connect to the internet after power cut

by windranger / April 17, 2012 11:13 PM PDT

I've got the power cut while PC was running (w7). After rebooting I'm not able to connect to the internet anymore.

In Device Manager, under Network Adapters there is a "Realtek PCIe GBE..." device properly installed.
But under Other Devices there are now more entries with exclamation mark:
- Network controller
- Multimedia controller
- PCI Communication controller
I tried updating the drivers, then deleting and reinstalling but no success so far. Still can't connect to the internet.
The browser can see the router, at 192.168.1.1
I don't know where the problem is.

I'm quite puzzled, I'd appreciate any ideas about what I could do.

Thanks

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All Answers

Collapse -
Answer
If you can get to the router
by Jimmy Greystone / April 18, 2012 12:05 AM PDT

If you can get to the router, then the issue almost certainly lies with the router or any DSL/Cable modem you have.

Collapse -
Answer
Power outage
by pgc3 / April 18, 2012 1:13 AM PDT

As Jimmy mentioned, router, did you try a router/modem reset?

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