I'm having an issue with my laptop. Can't access internet unless I am connected to Messenger. When I try to connect, I keep getting a pop-up box that tells me I can't connect and to "troubleshoot". When I do, I get an "exclamation point" in a yellow flag telling me that I have no "gateway". It says it is "offline". Can anyone help me? I am VERY computer dumb! Never used one before I retired, and just started using one recently.
Help, my PC with Windows 10 won't shut down properly
Since upgrading to Windows 10 my computer won't shut down properly. I use the menu button shutdown and the screen goes blank, but the system does not fully shut down. The only way to get it to shut down is to hold the physical power button down till it shuts down. Any suggestions?