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General discussion

Can't connect to Internet Windows Home Basic

May 18, 2012 12:32PM PDT

I can't connect to the internet on my Toshiba laptop running vista home basic. It says the diagonostic policy service isn't running. I've tried the microsoft tips to start it with no success. I am interested in upgrading to windows 7. Do I need to repair this problem in vista first or will a win 7 upgrade solve the issue?

Discussion is locked

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Has Norton or Kapersky expired?
May 18, 2012 1:06PM PDT

Is the date set to the right day?

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Can't connect to the internet
May 18, 2012 10:49PM PDT

Yes it is

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So with one yes.
May 19, 2012 2:33AM PDT