Networking & Wireless forum


Can't connect the internet wirelessly, but can with ethernet

by pford1687 / October 29, 2013 7:39 AM PDT

Hi, All.

A strange problem started a month ago. My wireless network had been working flawlessly for a year since I set it up. Then suddenly I could no longer connect to the internet, even when my computers indicated that I was connected to my wireless network (though sometimes I have trouble doing that) and have a valid IP (e.g., However I can connect to the internet with a direct ethernet connection. I have two Mac laptops and a Windows desktop, and the problem occurs on all of them. My iPhone no longer can connect to the internet through the wireless network either. I have troubleshot with Verizon, and they eventually resorted to sending me a new wireless router, but the exact same symptoms persist on the new router.

Some other facts: This connection is Verizon DSL, not FIOS. I use WPA2 Personal, but I have the same issues now on WPA.

What could the problem be? Environmental, no doubt, but what?

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All Answers

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Start with no security on the wifi as a test.
by R. Proffitt Forum moderator / October 29, 2013 7:58 AM PDT

Change the SSID to insure you are seeing that hot spot.

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Thanks for the reply
by pford1687 / October 29, 2013 8:11 AM PDT

But just as you posted that, I noticed that the channel was listed as 6 on the PC. I decided to experiment with setting the channel explicitly on the router: it had been on Auto-detect. Perhaps a neighbor has some new device that is interfering? In any event, I am now connecting wirelessly on one of my Macs, the one I am posting this on. I will keep you posted on whether this fix is legit.

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It's a problem. Now there with 802.11n and one channel
by R. Proffitt Forum moderator / October 29, 2013 8:22 AM PDT
In reply to: Thanks for the reply
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