Cameras forum

General discussion

can't connect camera to computer-doesn't recognize camera

I am using a Canon Powershot G5 for some time and almost a year ago the computer (Windows XP with all its updates) suddenly stopped recognizing the camera when I connect it with a USB cable. I have tried uninstalling canon's software and then reinstalling it, I then bought a USB hub and tried connecting it that way, I have tried other USB cables and all don't seem to work. The only way I can access my photos is to upload them onto another computer and then transfer the photos to a USB thumb drive and then connect that to the computer. Its a very annoying, round about way of getting my photos.

All other devices connected to USB drive work fine - just the Canon has stopped working. My mother has a different Canon camera and I can't access those photos either. I have no card reader connected to my camera.

Please help.

Discussion is locked
You are posting a reply to: can't connect camera to computer-doesn't recognize camera
The posting of advertisements, profanity, or personal attacks is prohibited. Please refer to our CNET Forums policies for details. All submitted content is subject to our Terms of Use.
Track this discussion and email me when there are updates

If you're asking for technical help, please be sure to include all your system info, including operating system, model number, and any other specifics related to the problem. Also please exercise your best judgment when posting in the forums--revealing personal information such as your e-mail address, telephone number, and address is not recommended.

You are reporting the following post: can't connect camera to computer-doesn't recognize camera
This post has been flagged and will be reviewed by our staff. Thank you for helping us maintain CNET's great community.
Sorry, there was a problem flagging this post. Please try again now or at a later time.
If you believe this post is offensive or violates the CNET Forums' Usage policies, you can report it below (this will not automatically remove the post). Once reported, our moderators will be notified and the post will be reviewed.
Collapse -
Card Reader

In reply to: can't connect camera to computer-doesn't recognize camera

Collapse -
Try this....

In reply to: can't connect camera to computer-doesn't recognize camera

Clean up the Temporary and Internet Temporary files. One way of doing this is to go to the My Computer folder,right click the system disc [ C ?]and go fot properties. Click at Disk cleanup. connect you camera and switch it on. Ignore the warning or messages if it isnot reconized. Then go to Control Panel for "Scanners & Cameras", and delete your camera if it is found there. Now return to the desktop and shut down your computer. Reboot, and hope the camera is reconized.

Collapse -
hi

In reply to: can't connect camera to computer-doesn't recognize camera

hi,

Try to put the memory to the other camera then try to connect it in you PC... and if that one doesn't work maybe there is something wrong with the memory card..

Before buying another one try to put another memory card you have on the camera which computer does not recognizing..

Popular Forums

icon
Computer Newbies 10,686 discussions
icon
Computer Help 54,365 discussions
icon
Laptops 21,181 discussions
icon
Networking & Wireless 16,313 discussions
icon
Phones 17,137 discussions
icon
Security 31,287 discussions
icon
TVs & Home Theaters 22,101 discussions
icon
Windows 7 8,164 discussions
icon
Windows 10 2,657 discussions

GIVEAWAY

Enter to win* a free holiday tech gift!

CNET's giving five lucky winners the gift of their choice valued up to $250!