If you are asking for help to troubleshoot a computer-related problem, please be sure to include all the necessary information (ie: operating system, model number, hardware, software, etc) that will help others identify your problem for a speedy resolution.
Hi, new here and in need of a lot of help. I tried to boot my desktop this morning and was told that I could not logon due to missing files, that I should insert my desk and run repair to fix the problem. So I did, then after the repair ran and the comp rebooted I went to the XP setup page that you see while XP is installing. After a few minutes I get the following message: Setup failed to install the product catalogs. This is a fatal error. Set up log files contain more info. So I hit enter and see the file log, which is blank. So now every time I start my PC I can boot from the disk and enter Recovery console or just reinstall windows. Or I get the option of entering safe mode, last known good, or normal startup. Well, safe mode doesn't work because I get told setup cannot run in safe mode. But if I choose lsat known good or normal I go into setup and the above happens. So anyone know if I am screwed or what? I really don't have a prob with dumping and reinstalling, with the exception of really needing to get some stuff out of "My Documents". Can I copy to an external HD through recovery console? Thanks a ton of any help!