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General discussion

Can't access Windows Update!

by Paul C Dec 4, 2003 3:11AM PST

XP Home, fully updated...until now.

Went to Windows Update under my user account (administrator account), and received a message that I needed to be using an administrator account, or that I needed a password (which I never established when I installed XP). So, I right-clicked the Windows Update icon and clicked "Run As...". I tried to switch to my wife's account (also an administrator account), and received a message that WUPDMGR.EXE is either missing, corrupted or not loaded.

I have done nothing to disable Windows Update. I couldn't find WUPDMGR.EXE in services.msc or msconfig.

What gives here?

TIA, Paul

Discussion is locked

4 Posts
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Re:Can't access Windows Update!
by glenn30 Dec 4, 2003 5:14AM PST

Not having a better suggestion it may be advisable to run System File Checker to see if any original Microsoft files are missing or corrupt.

Start|Run|Type "sfc /scannow" without the quotes and with the space after sfc.

Good luck,

Glenn

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Also
by glenn30 Dec 4, 2003 5:44AM PST

Have you considered System Restore to a date prior to having the problem? Just a thought.

Glenn

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System File Checker will not run...
by Paul C Dec 4, 2003 10:02AM PST

...and I'm going to try a System Restore point presently. I'm concerned my backup is equally screwed...

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Addendum:
by Paul C Dec 4, 2003 11:01AM PST

4 prior System Restore points tried, no luck... think I'll start burning all my important stuff to CD... I feel a case of format c: coming on! Sad

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