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Can't access maxtor 3200 external hard drive

Microsoft did an upgrade to my desktop automatically, called a service pack 3, after which my Maxtor 3200 external hard drive stopped being recognized by my Windows XP system. A code 10 error appeared every time I tried to access through my device manager, and I cannot find a driver to operate this hard drive, I will many songs and pictures if I cannot access this external hard drive, please help. I went on the Maxtor site and they said, it is an internal driver that operates off of my system, what can I do to access the data on this external hard drive.

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more needed

In reply to: Can't access maxtor 3200 external hard drive

Hi - if you thinks that SP3 is at fault, go to Control Panel>Add or Remove Programs, and uninstall SP3. You could also try System Restore to an earlier date, before SP3 came along. But I am not sure an external drive needs a driver at all. You could find out through Driver If this does not work, we need a vital item for continuing: is your drive connected via USB, or a different sort of plug? - If any of the above help, do post back - Amos.

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Free unlimited installation and compatibility support is ava

In reply to: Can't access maxtor 3200 external hard drive

"Free unlimited installation and compatibility support is available for
Windows XP, but only for Service Pack 3 (SP3), until 14 Apr-09."

Why did you wait so long to do this. Go back now while you ponder what it could be. My thoughts are "motherboard driver package."

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