General discussion

Can't access internet, please help.

Everything was fine, but then, everytime now I try to access Internet Explorer, I get one of the following messages. Internet Explorer cannot display the webpage, or, The address is not valid. I know I have connection as Outlook still receives my email, Norton is still receiving updates, but anything that has to open a IE window will give one of the messeges. I have XP Pro with all updates on a Dell Vostro 1510. I run Norton 360, which finds nothing, I've ran Malwarebytes, nothing. I need my laptop back and really don't want to have to format and reload everything. Please help.

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2 ideas.

1. Use another browser.

2. Since you didn't reveal which Internet Explorer, I'm left to guess if the reset settings button was used. Read http://support.microsoft.com/kb/923737

Also, be sure your choice of PROXY is correct. Most often the right choice is no proxy.
Bob

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maybe solved

Thanks for the help. It was my proxy setting that was keeping off the web. At least now I can go online and find more help. I still think I have a malware bug. I did download Firefox and install it for help the next time it screws up. Again, thanks.

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About spyware.
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Thanks

Thanks Bob and I will. At least now I can update my Malwarebytes and see if it finds anything.

Barry

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