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Can't access infected files to delete them.

Son had computer at college and came home with viruses. I installed and ran Avast. It could not do anything with all the Restore\TEMP files because my son was using a password to keep his files private. He can't open his side of the computer now because the password prompt no longer comes up. Does anyone know how to get into them? It's Win/ME

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Try this Bill

In reply to: Can't access infected files to delete them.

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thanx roddy

In reply to: Try this Bill

I'll try disabling sys/restore. It's my only hope right now.

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Don't forget to

In reply to: thanx roddy

reenable system restore and set a new restore point afterwords and then rescan and make sure it is gone.

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