Thank you for being a valued part of the CNET community. As of December 1, 2020, the forums are in read-only format. In early 2021, CNET Forums will no longer be available. We are grateful for the participation and advice you have provided to one another over the years.

Thanks,

CNET Support

General discussion

Can't access certain sites. WHY?

Oct 2, 2006 6:21AM PDT

I've had no luck at all in accessing certain sites for the last 3-4 days that I usually visit daily. They simply won't load and I know they are stil active. For example, http://www.wunderground.com is one of the sites and it will not load on either my IE or Firefox browsers. A bit of more information that might help someone figure this out--I have a clickable banner to wunderground.com on a web site I maintain. The banner shows current local weather information and can be clicked on for more detailed information. On my site I'm getting the broken link icon for that.

The only thing I can think of that is causing this is that I downloaded an ton of IE updates in the last few days but I don't remember if the above problem started immediately after downloading and installing the updates. It's a mystery why this would be the problem and even more of a myster why it would keep Firefox from accessing the sites in question.

Any suggestions or thoughts? TIA for your help.

Discussion is locked

- Collapse -
Two initial possibilities...
Oct 2, 2006 7:08AM PDT

1.) Check your HOSTS file and make sure that the sites have not inadvertently been blacklisted on your computer. The location of this file varies on your OS, so let us know which one you're running.

2.) What internet security software are you running? Most have the ability to block individual websites and Norton Internet Security is the most frequent offender of blocking without permission. The same goes if you are behind a router.

Let us know.
John

- Collapse -
Can't access certain web sites. WHY?
Oct 2, 2006 7:59AM PDT

John, I am running Windows XP Home Edition and whatever firewalls, security applications, etc. that it and the most recent updates contain. I also use the free edition of AVG anti-virus. I don't even have a Norton program on my computer.

Behind a router? Not sure what you mean but I am on a wireless system through a wireless provider and I am using a router in my home but unless it somehow changed some of its own settings I haven't touched it.

Since my first post I also noticed that I cannot access google using either browser. I checked what url my bookmarks/favorites was using for google and they both were google.com. I did manage to get to google through another bookmark I had for google images and then went to google's 'web' search page from there. I then noticed that the url for that page (which was where I was always taken to in the past when I clicked on google) was not simply google.com so I changed the bookmark/favorites url to what was showing in the address line and they now work fine. However, I still cannot access google by simply entering google.com in the address line.

Could downloading all those windows updates have somehow changed some urls in my bookmarks/favorites and be at the root of this whole mystery?

Thanks for your help.

- Collapse -
WHY?
Oct 3, 2006 7:36AM PDT

When I couldn't access websites, I found that it was because of a spyware virus that I got, right after downloading Norton 2006. I just recently called Norton for a refund because that program is the pits and they discussed the problems they were having with it. I then put AVG free antivurus on - download. I also have Ad-Aware and Windows Defender, both free downloads. Hopefully your problem will not be the same as mine. And I had to take it into the compi shop for them to even find the virus.
A virus scan from Norton didn't come up with it.
serenity326

- Collapse -
Problem now fixed
Oct 5, 2006 2:09AM PDT

After much troubleshooting and wasted time I fixed the problem by simply resetting the power to my wireless router. Maybe this will be of help to someone else. Thanks for the replies trying to help.