Laptops forum


Can someone tell me if I'm getting the alienware 17 r2 or 3?

I recently purchased a alienware 17 laptop thinking it would be the R3 version, but my item list has a R2 shipping listed. I contacted customer support but I can't understand some of the things they're saying. Here's my item list: Quantity Description Unit Price
1 Alienware 17 $814.05
1 Killer Wireless 1535 Driver $0.00
1 Intel Core i7 Label $0.00
1 No FGA $0.00
1 Regulatory Label $0.00
1 Dell Limited Hardware Warranty Initial Year $0.00

1 Microsoft Office 30 Day Trial $0.00
1 Premium Support with Onsite Service After Remote Diagnosis, 1 Year $99.00
1 Premium Support, 1 Year $139.00
1 Accidental Damage Service, 1 Year $59.00
1 $0.00
1 $0.00
1 NVIDIA(R) GeForce(R) GTX 980M with 8GB GDDR5 $526.47

1 32GB Dual Channel DDR4 2133Mhz (16GBx2) $350.98

1 1TB PCIe SSD (Boot) + 1TB 7200RPM SATA 6Gb/s (Storage) $614.22

1 Intel(R) Core(TM) i7-6820HK (Quad-Core, 8MB Cache, Dynamically Overclocked up to 4.1GHz) $87.74

1 Windows 10 Pro (64bit) English $149.17
1 17.3 inch UHD (3840 x 2160) IGZO IPS Anti-Glare 400-nits Display $219.36
1 None Included $0.00
1 Killer 1535 802.11ac 2x2 WiFi and Bluetooth 4.1 $0.00
1 US Power Cord $0.00
1 8 Cell 92W Hour Battery $0.00
1 No Option Included $0.00
1 English Keyboard $0.00
1 Alienware 6 programmable Macro module keys $0.00
1 240W AC Adapter $0.00
2 Order $0.00
1 Safety/Environment and Regulatory Guide (English/French) $0.00
1 Additional Software $0.00
1 Dropbox, Digital Delivery, 20GB for 1 year Promotion $0.00
1 Directship Info Mod $0.00
1 Alienware 17 R2 Shipping box $0.00
1 US Order $0.00
1 Intel Driver $0.00
1 Placemat (English,French,BRPT,Spanish) $0.00
1 Sales order Freight $25.00

Discussion is locked
You are posting a reply to: Can someone tell me if I'm getting the alienware 17 r2 or 3?
The posting of advertisements, profanity, or personal attacks is prohibited. Please refer to our CNET Forums policies for details. All submitted content is subject to our Terms of Use.
Track this discussion and email me when there are updates

If you're asking for technical help, please be sure to include all your system info, including operating system, model number, and any other specifics related to the problem. Also please exercise your best judgment when posting in the forums--revealing personal information such as your e-mail address, telephone number, and address is not recommended.

You are reporting the following post: Can someone tell me if I'm getting the alienware 17 r2 or 3?
This post has been flagged and will be reviewed by our staff. Thank you for helping us maintain CNET's great community.
Sorry, there was a problem flagging this post. Please try again now or at a later time.
If you believe this post is offensive or violates the CNET Forums' Usage policies, you can report it below (this will not automatically remove the post). Once reported, our moderators will be notified and the post will be reviewed.

All Answers

Collapse -
Only Dell can answer.

In reply to: Can someone tell me if I'm getting the alienware 17 r2 or 3?

Here there have been no Dell reps so my read from your list is a very cutting edge laptop. Can you provide what makes it a R2 or R3?

Collapse -
R2 or R3?

In reply to: Only Dell can answer.

From what I gathered a DDR4 and Skylark CPUs are what's make it an R3, while R2 has DDR2 and Haswell. While I have R3 components, for some reason I'm getting a R2 shipping box, so I'm worried that they got the specs wrong.

Collapse -
If you get the wrong thing

In reply to: R2 or R3?

Then you make the RMA call as well as possibly your credit card company to tell them they didn't supply what you ordered.

I don't pay for such things if they get it wrong. The list however looks very nice. Here my son and I have some 6th gen i7 w/16GB DDR4 960M laptops and the only thing we did was move to SSD fast.

We went on one with a 99 buck 480GB SSD and on the other a 500GB M.2 Samsung (140USD). The price for 1TB is not inline today IMO. My machine has a second old school 1TB drive and I see it runs under 99 bucks so I can't guess why over 600 for that.

Do you shop much or is this a work deal?

Collapse -
call Dell's customer service

In reply to: Can someone tell me if I'm getting the alienware 17 r2 or 3?

yup..just call Dell. where did you buy this unit from anyway?

Popular Forums

Computer Newbies 10,686 discussions
Computer Help 54,365 discussions
Laptops 21,181 discussions
Networking & Wireless 16,313 discussions
Phones 17,137 discussions
Security 31,287 discussions
TVs & Home Theaters 22,101 discussions
Windows 7 8,164 discussions
Windows 10 2,657 discussions


Enter to win* a free holiday tech gift!

CNET's giving five lucky winners the gift of their choice valued up to $250!