Windows Vista forum

Question

Can someone help with an error message?

by rg43 / May 2, 2011 6:28 AM PDT

I have a Dell Latitude D830 laptop and got a error message reading: kernal_data_inpage_error. The computer has been shuting down on its own pretty frequently. Here is some other info about the error:

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.0.6002.2.2.0.256.1
Locale ID: 1033
Additional information about the problem:
BCCode: 7a
BCP1: C0403F50
BCP2: C0000185
BCP3: 33F7D860
BCP4: 807EAA9A
OS Version: 6_0_6002
Service Pack: 2_0
Product: 256_1
Does anyone have any tips?

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All Answers

Collapse -
Answer
Google Is A Great Tool
by Grif Thomas Forum moderator / May 2, 2011 9:57 AM PDT
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Still don't know how to resolve...
by rg43 / May 3, 2011 8:32 AM PDT
In reply to: Google Is A Great Tool

Still don't understand what I can do to resolve this error?

Collapse -
It's Fairly Explanatory...
by Grif Thomas Forum moderator / May 3, 2011 8:54 AM PDT

The solution is not one of those "do this" type of things.. It's a troubleshooting mission. If you aren't skilled enough to perform all the steps mentioned in the article, you'll probably want to take it to a pro..

Things like "If a PC you can try reseating all cards, memory, and cables (both ends) - do not just snug - actually remove
and replace. Remove ALL power before opening case." involve opening the case from the computer and performing those steps.

Testing the RAM by removing such and replacing only one stick at a time requires the skills to perform such.

Checking for a virus on the computer may require the use of a bootable antivirus rescue disc such as the one at the link below:

http://forum.avira.com/wbb/index.php?page=Thread&threadID=82163

Hope this helps.

Grif

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Answer
Could be a lot of things
by skipton007 / May 4, 2011 11:43 AM PDT

If it shuts down randomly, it's most likely a hardware issue. My guess would be RAM, but also check if your laptop is over heating, bad battery, bad Hard drive, or, on the software side, it may be a corrupt installation of an operating system. Narrow it down. Happy

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