If you didn't do that, then try ordering a set from ACER.COM Very few machines come with restore media.
These viruses can cause deep enough damage that you get to reload the machine.
do i need to change the order of the way the computer boots to use boot disk in cd-rom drive? Also, I have an external Hard drive that I could use, should I store the information there? Do the bootable cd's from ubuntu step you through the process of retreving the files I need? Since I cannot access safe mode or the other options by pressing F8 is there another way to get to the safe mode?
I think you may need to arrange for a shop counter. This sort of live cd to get our files out is usually not much trouble but it appears you need professional help.
The advice I offered is one I've given for years. Please read http://tips.oncomputers.info/archives2004/0401/2004-Jan-11.htm That was over SEVEN years ago and given your replies I fear this is not for you.
Let's stop before you toast your files by accident.
I read the posts from seven years ago. I just got confused when I went to ubuntu site. I was thinking that I would be able to see the files on my hard drive from this OS and then copy them to a external hard drive or disc. Since ubuntu is an OS I thought it may have some utilities in it too scan the hard drive but like you said I would not want to toast my files. I already tryed to burn it to a disk with image burner but the cd did not have enough space on it so it did not work anyway. I was going to go tomorrow and buy a cd that had more space or USB storage device. Now I am not so sure. I guess I am trying to avoid going to best buy.