Yes, why not.
But requesting is better than pushing.
All the developers like to get feedbacks or bugs to fix to improve their product. If you really in trouble with the product bug or technical defect then you can raise a question with the proof like screenshots of issues while using the application.
If the product is developed by the people who like to make lives easy and not just making money then your raised question will be surely appreciated. As I often this kind of emails from Buffer and Asana.
All you need to do is clear your issues with screenshots and explanation, it will surely resolve.
Hope this will help you.
I have an application subscription purchased on Android via the the Play store. This application delivers a magazine that is unusable but the magazine content itself is really compelling.
The question is, can users push / petition effectively to get an application fixed on the Android platform. All negative reviews seem to be ignored as well as emails direct to developer.
If anyone can give advice, this will be much appreciated.