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Question

Can not see pictures in folder Please Help

Sep 22, 2012 3:45PM PDT

I have a folder on my external hard drive that when I click on it to see the pictures I get a message that says:

"This Folder Is Empty"

Yet before I enter the folder, if I right click on it it and go to "Properties" and under "General"

it says there are: 2,036 Files and 74 Folders.

Total size: 12.4GB

It is from a back up I did over a year ago and there are family photos in it I really want to see, my grandfather passed away Friday and I know I have pictures I would like to print for family.

Why can't I see whats in the Folder on my external Harddrive? I

s there a way for me to recover them?

THANKS!!!!!!!

Discussion is locked

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Answer
Format it
Sep 22, 2012 5:11PM PDT

your hard drive may have been damaged, the only way to restore it back soon

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Answer
Do Not Foramt the drive
Sep 22, 2012 10:10PM PDT

I would try to see into the drive from a different computer but in no instance ever take the urge to format as the data will be gone. Since it is "my external hard drive", it could be several reasons for this to happen. Since no mention of how these pictures came to be on the hard drive, other than "It is from a back up" please explain. It could be as simple as the method or software used to place the data on the external drive.

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That's Bad Advice
Sep 22, 2012 10:14PM PDT

Do not format the drive.

If you do, all pictures and data on that drive will be lost, possibly forever.

Try accessing it on another computer.

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Back Up
Sep 23, 2012 3:22AM PDT

I backed the photos from "My Computer" to the external hard drive by copy and pasting the entire folder and it's contents to the external hard drive.

The contents of the folder were viewable and accessable several times in the past but this time when I tried to access it it says "This Folder Is Empty"

But before entering the folder if I right click on it, the properties says that it has 2,036 Files and 74 Folders...


I tried to access it on my laptop and got the same results....