Office & Productivity Software forum

Question

can not run printserve170.ext

by edalsie / November 3, 2015 11:08 AM PST

I woke up this morning to this error message in WordPerfect 17, version 17.0.0.366 -- "can not run PrintServe170.exe.

I can print through other programs (e.g. WORD) with no problem.

I have restarted WP multiple times.
I have rebooted my computer multiple times.
I run WIN 10 Pro, 64 bit.

Ideas?

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Clarification Request
That's not something anyone has seen.
by R. Proffitt Forum moderator / November 3, 2015 11:21 AM PST
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Clarification Request
(NT) Is that WordPerfect 17 or X7?
by R. Proffitt Forum moderator / November 3, 2015 12:09 PM PST
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Reply to R. Proffitt
by edalsie / November 3, 2015 1:06 PM PST

Sorry... X7 version of WordPerfect. The version is v17.....

All Answers

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Answer
Re: error
by Kees_B Forum moderator / November 3, 2015 11:55 AM PST
http://systemexplorer.net/file-database/file/printserver170-exe/28159199 makes me think it's printserver170.exe, not printserve170.exe and certainly not printserve170.ext

Since it's a Corel program, it makes a lot of sense that Microsoft Word isn't affected.

If the solution in http://answers.microsoft.com/en-us/windows/forum/windows8_1-winapps/getting-error-message-cannot-run-print-server/5875391e-8f04-44ac-b65a-6ab09f35c593?auth=1 doesn't help it's time to contact Corel's customer service. If your programs give such uninformative error messages, you deserve to be called.

Kees

Post was last edited on November 3, 2015 11:56 AM PST

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Reply to Kees_B
by edalsie / November 3, 2015 1:09 PM PST
In reply to: Re: error

I have an email into Corel support... but they are fantastically non-responsive. Only if I pay a fee do I get a sort of responsive answer. Meanwhile I'm stuck.

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Reading more priors now that we have the App name
by R. Proffitt Forum moderator / November 3, 2015 1:11 PM PST
In reply to: Reply to Kees_B

I read most folk had to uninstall and reinstall WP X7.

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Reply to R. Proffitt
by edalsie / November 3, 2015 8:02 PM PST

I finally had time to reinstall from my downloaded .exe file... went to repair mode... and am now up and running -- or at least, printing.

Thanks all!

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Reply to Kees_B
by edalsie / November 3, 2015 1:10 PM PST
In reply to: Re: error

Yes, I missed the final 'r'... "Can not run PrintServer170.exe"

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