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Resolved Question

can not reboot from either CD dirve or hard disk

Sep 2, 2011 4:22PM PDT

I am working on a computer of my friend, a crappy Compaq Presario CQ60, running on Vista. The computer now cannot reboot from the CD drive or HD. Every time, computer throws out that 'need to restart installation' error window. I could access to advanced reboot and tried every options. It is just not getting to a point where I could reformat or doing reinstallaiton. What should I do?really appreciate!

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VistaUser20110902 has chosen the best answer to their question. View answer

Best Answer

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Re: booting
Sep 2, 2011 5:56PM PDT

What is "advanced reboot"? If you mean the Windows options menu
(Safe Mode, Normal mode, Last good config etc) the machine already has
booted into Windows. It's a Windows message!
"Need to restart installation" also sounds like it boots from the hard disk. It's surely booted. So I think it doesn't boot from the CD-drive.

- Are you sure it's a CD-drive? Vista comes on DVD and that wouldn't work in a CD-drive?
- Are you sure the BIOS-setup is set to boot from CD/DVD first?
- Does it boot from other bootable disks (such as Linux, GPARTED, DBAN, MEMTEST86, all free)
- With older PC's replacing the drive by a new one often helps. But that's only if it doesn't boot from any disk.

Kees

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problem solved
Sep 3, 2011 5:43AM PDT

It was set to boot from the CD drive.
But miraculously, it went into the recovery mode by itself some time yesterday evening. I tried everything for more than a week and every time I got the same error message. I did nothing last night and all of sudden, it was in its recovery mode and everything was reinstalled. Really do not understand what happened.