1. The article [Q324129] discusses problems and troubleshooting issues that occur concerning CD-R or CD-RW Optical Disc, and contains multiple links covering their issues.
2. The article [Q314060] discusses issues when uninstalling and reinstalled Nero in XP or performing an upgrade from a previous OS to XP without uninstalling Nero first -- a known issue for both Adaptec and Nero. The resolution in general is to edit the system registry and removing the Upperfilters and Lowerfilters values from the system registry.
Note: The suggested fix is downloading and using the Registry patch "CDGone.ZIP" which you'll find explained in the paragraph titled "My CD drives have vanished (from Explorer, Device Manager, etc.)."
3. The article [Q824894] describes issues that may occur if your CD-ROM or DVD drive is not configured correctly, the CD-ROM or DVD is damaged or dirty, or the Microsoft Data Access Components (MDAC) installation is damaged.
4. The article [Q314096] furnishes steps and describes how to troubleshoot problems with your CD-ROM drive.
5. [Q310123] lists 33 error codes that may be reported by Device Manager and provides possible resolutions.
6. Use the Windows "Drivers and Network Adapters" troubleshooter.
7. "Your CD-RW drive is not recognized as a rewritable drive in Microsoft Windows XP Service Pack 2 [Q883523)."
8. "In the task manager I see that gearsec.exe running on my computer."
I have a Dell Demension 2400 and windows xp home edition service pack two. Explorer shows both drives but does not display any data. The message I get is please insert a CD ROM into the drive. I have checked all the drivers. In additon, all the diagnostics say the drive is functioning corectly. Nervertheless, I can not use either the disk drive or the CD ROM. When I put a CD ROM into the drive the lights come on and it appears that the drive is reading the information but nothing comes up in the display in explorer.
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