Windows 7 forum

Question

Can not open up attached files in email

by PSUFAN123 / January 25, 2014 10:28 PM PST

When on email, attached files will not open.

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Clarification Request
My dog broke my crystal ball
by wpgwpg / January 25, 2014 11:11 PM PST
Please read before posting
If you're asking for technical help, please be sure to include all your system info, including operating system, model number, and any other specifics related to the problem. Also please exercise your best judgment when posting in the forums--revealing personal information such as your e-mail address, telephone number, and address is not recommended.

All Answers

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Answer
Re: e-mail
by Kees_B Forum moderator / January 25, 2014 10:33 PM PST

1. Since Windows 7 doesn't come with e-mail, nobody but you knows what e-mail program you use. It could even be webmail, but then nobody except you knows what browser is used. So please tell some details.
2. Won't any attached file open, or only certain filetypes. Say: jpg, pdf, doc(x), txt. If you don't know, send one of each to yourself and try to open them from your inbox.
3. Any error message, or does just nothing happen?
4. Some filetypes might be blocked by your antivirus. Any details about that?

Kees

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