Do you know the file extension? It's possible you have no viewer for that file type on the phone.
Can not open a picture from external Mobile device smartphone(Samsung Code SCH-I220). When it opens. It only shows General description of picture file. I have no problem when open from window Vista. My computer is HP Pavilion A6130N Desktop PC (AMD Athlon 64 Processor, 3 GB RAM, 400 GB Hard Drive. My OS window XP Pro. service pack 3. Window Updates 2 days ago.
Please someone give me some advice. Thank You in advance.