Hello goldfish320,
please gather AVG installation logs, upload them to favorite online storage and provide us with link to them for closer analysis.
You can also add export of event protocols and MSinfo32 output to check for possible conflict application (other protection, older version of Microsoft Windows Installer, etc.).
Thank you
hello--
after clicking the download now button, running and extracting the files, an AVG windown popped up and says, "please wait"... after a few seconds the window closed and NOTHING Happens. i tried repeating this process 4 times.
please advise--

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