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Question

Can not follow Cnet articles

May 8, 2012 9:09AM PDT

Hi everyone, I am using a Viewsonic G Tablet with a custome Honeycomb rom. Everytime I see an article on Cnet and I want to read more I am taken to a "Moved Permanently" page with a "click here". When I click on the "click here" I am then taken to a page that says "Moved permently here: with a url". When I click on the url I am redirected back to the page that says "Moved Permanently": 'here'" and it keeps sending me around and around and I never get to the page where thd article continues. Anyone else ever have this problem? If so how did you fix it? Thanks

Discussion is locked

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Answer
I'm just wondering
May 8, 2012 8:40PM PDT
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Mark I'm tracking this thread...
May 9, 2012 2:20AM PDT

awaiting for OP's example URL where this is happening and reported if it is an issue on our end.

Thanks!
-Lee

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Answer
Small world. I have a Viewsonic G Tab.
May 9, 2012 12:14AM PDT

But if you went and installed some non-supplier rom I can't check this out.
Bob

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Back with my G tab
May 9, 2012 2:39AM PDT

I have the stock or 2.2 Android since we use this to develop apps on. I could not find any issue with cnet.com or articles.

Yes I know you have a custom rom so you may encounter issues others can't replicate.
Bob

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Good to know... wow what are the chances of having the same
May 9, 2012 2:44AM PDT

tablet.

Still I'd like to get some example URLs from OP, just in case there is an issue on our end.

Thanks!
-Lee

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Can not follow Cnet articles
May 9, 2012 2:49AM PDT

Sorry for the delay guys but, I am not at home and I don't have my Gtab with me. I will try and post URL later today. But, if this helps, it is not just 1 or 2 articles it is all of them.

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I'm tracking this one too.
May 9, 2012 3:25AM PDT

I only read two articles but wanted to note I didn't click on the "more" link. I did click on some "click to continue reading" and that was fine.

This G tab is one from our collection and I hope you understand I can't install a custom rom as we are developers and have some pretty stiff rules about this.
Bob

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Can't follow articles
May 9, 2012 4:06AM PDT
http://reviews.cnet.com/8301-12261_7-57430905-10356022/htc-gives-cold-shoulder-to-3d-phones-at-ctia/, at the top of the page it says "MOVED PERMANENTLY " then below that it says, " this document moved 'here'", with the "here" being a link to this page: http://m.cnet.com/news/57430905 this page says this: "moved permanently. redirected to here: http://www.cnet.com/8301-1_1-57430905-1. When I click on that url it takes me back to the page http://www.cnet.com/8301-1_1-57430905-1 that says "MOVED PERMANENTLY" and below that it says "this document moved here" thus completing the circle. This happens every time I try to follow a article from Cnet web page. I have no problems on my pc.
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Thank you for the example...
May 9, 2012 5:01AM PDT

I'm notifying our mobile team about this issue.

Stay tune.

Thanks!
-Lee

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Looking into this
May 9, 2012 6:01AM PDT

Hi there,

I'm a Product manager assigned to mobile web. I appreciate you guys for bringing up the issue with our redirects. Our devs are pushing a solution which should be available in the next few days (we have to make sure other things don't break).

-JT

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I broke it too. Then fixed it. Here's pictures.
May 9, 2012 5:17AM PDT
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By the way. I may not be "following" you.
May 9, 2012 5:18AM PDT

There is some More tab but I think those features may be a PC only thing.

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Can't follow articles
May 9, 2012 6:19AM PDT

I have tried both automatic and manually setting date and time and still get the same results. I do not have this problem using the Cnet android app. One good thing about of all of this is I just found out about being able to install "Flipboard" on android now. just installed it on the Gtab and it works. Happy

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Ahh, now I'm following you.
May 9, 2012 6:38AM PDT

Not literally but thanks for the question as it had me pull this tablet out and try a few new things. It appears the CNET folk are aware of something.
Bob

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its a redirect issue..
May 9, 2012 8:04AM PDT

I think the reason behind these errors is a disconnect on what the desktop site think as a mobile device vs our mobile site.

Right now the desktop recognizes a browser as "mobile" and sends that user to the mobile site. The mobile site says, "no, its a desktop browser" and sends it back. The desktop and mobile site argue back and forth, causing a redirect error.

I'll update this thread once we have something live.

Thanks!
-JT

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Can' follow articles
May 9, 2012 9:18AM PDT

Thanks jt. Happy

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should be working
May 14, 2012 8:56AM PDT

Hey folks,

We have rolled out an update to our site so we no one should be experiencing redirect errors.

Worse case scenario: a tablet user may be redirected to the mobile cnet site. By going to the navigation -> clicking "view desktop site" a cooke should set and you will remain on the desktop site.

There are so many variations of Android tablets out there, it is a little difficult to keep track of them all.

Please let me know if any of you are having any further issues.

Thanks!
JT