General discussion

Can not connect to Internet

My husband's computer was virused, and without thought, he wiped it clean, and put windows xp back on. Now when we try to connect to the internet with it, it says there is no ISP. When we go into Network Connections it's blank.
How do I get it to read that it is connected to the ethernet?

Discussion is locked

Follow
Reply to: Can not connect to Internet
PLEASE NOTE: Do not post advertisements, offensive materials, profanity, or personal attacks. Please remember to be considerate of other members. If you are new to the CNET Forums, please read our CNET Forums FAQ. All submitted content is subject to our Terms of Use.
Reporting: Can not connect to Internet
This post has been flagged and will be reviewed by our staff. Thank you for helping us maintain CNET's great community.
Sorry, there was a problem flagging this post. Please try again now or at a later time.
If you believe this post is offensive or violates the CNET Forums' Usage policies, you can report it below (this will not automatically remove the post). Once reported, our moderators will be notified and the post will be reviewed.
Comments
- Collapse -
What type of internet connection?

If your normal internet connection is by dial-up then you have to create a DUN, (Dial-Up network), connection in "My Network Places".

If your normal internet connection is via broadband modem, you usually only have to connect the modem to the computer and you're away. You 'may' have to connect to a specific web site provided the ISP to input the username and password given to you by the ISP, but the ISP Help Desk will help you there if you cannot remember those details.

If the connection is by DSL then I can't answer as I have never used it, but perhaps you can check the ISP's web site on your own computer for set-up details.

You mention Ethernet. If this is an Ethernet problem and not an ISP problem then how did your husband reinstall XP? Did he install all the correct drivers as well?

Mark

- Collapse -
Thank You

Thank you for answering, and it turned out to have nothing to do with the ISP. After him insisting he did everything correctly, and supposedly installed it all, I found the D-Link disk, which installs the driver for the ethernet card! *slaps forehead*

- Collapse -
Don't hit him too hard

It's an oft-forgotten step, installing those drivers for the hardware components directly after an XP install or reinstall.

So, don't punish him too much, Devil

Glad you got it sorted.

Mark

CNET Forums

Forum Info