Hi R. Proffit;
No, I don't want it locked down so tight that a person can't modify it,
but I try advise from professionals to keep out of trouble. I'm not a
technical person, so all this advise is appreciated. (To show my lack of
knowledge, I don't even know what CODEC is.) I can't purchase a new
laptop due to a virus bringing mine down and when I got the one that
locked me out of any internet access, I didn't have any choice but to
take it to a shop. Next time I may not be lucky enough to get repairs to
fix things....
Hi JiriF;
I would have contacted AVG, but as mentioned before, I couldn't gain access to the internet to do so. I don't have a phone number to call AVG for help. Like mentioned, I'm not technical, so describing the issue at the time may not have helped AVG, since I don't know specifically what to look for. How would I know if a file is infected if AVG doesn't find it? This is why I was advised to use another program - to hopefully catch what AVG doesn't.
Now that I've got a desktop computer that works fairly well, maybe I'll be able to work on any problem at the time it happens, but I'm praying I never get another virus that causes the damage the last one did!
Thanks for your help.