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Can I keep Verizon e-mail address if I go to another company

by peggylenox / December 21, 2015 9:15 PM PST

I recently moved and decided to go with a Time Warner package. Is it possible to keep my Verizon e-mail address? I use it in so many places it will be a nightmare to change it everywhere very quickly.. I saw in some old Verizon sites that one could pay $20 a year for a domain name and keep the address. But people were have trouble getting anyone at Verizon to understand what they want. I haven't disconnected Verizon yet. Thanks, Peggy

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All Answers

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From my findings you don't disconnect your service.
by R. Proffitt Forum moderator / December 21, 2015 10:22 PM PST

Until you have moved. Why not get email from say Gmail? That way when you move it's not tied to your ISP.

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get gmail
by peggylenox / December 22, 2015 1:52 AM PST

I already have a gmail account but just haven't used it as much. but it looks like before I cancel Verizon I'd better get busy and change all my emails. I've already moved and am surrounded by boxes but guess. they can wait.

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before you leave Verizon
by James Denison / December 22, 2015 6:20 AM PST
In reply to: get gmail

set your email account to forwarding all email to your gmail account too. Even if you are cut off, it might still forward emails for a while longer.

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by James Denison / December 21, 2015 11:15 PM PST

I did it when I was with Comcast, by paying a dialup service charge only, which also gave me "on the road" access to a dialup number, but in May 2012 Verizon ended all new dialup networking services, only those already on it can keep it. Even that's being cancelled when they provide DSL or FIOS into an area now.

Having your own domain will give you email sent to that domain name, but won't keep you with the verizon email address. If you do that, there's often a limit on mail unless you also pay extra for the mail service, instead of just the free limited account that may come with the domain.

AOL, Yahoo, or gmail as already suggested keeps your email address between moves of ISP providers. Yahoo also provides free IMAP access or low price POP access to use with a mail client instead of just having webmail through a browser.

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who is your phone service with?
by renegade600 / December 22, 2015 2:08 AM PST

if your phone service is with verizon, you may be able to keep it. My advise is to never get an email address that is with cable company or phone company. You will eventually leave them and lose that address.

Get a free one from one of the many free email services out there. Consider gmail, yahoo, mail, outlook and inbox.

You said you have gmail, see the following

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(NT) Thanks. Great replies folk. Merry Christmas!
by R. Proffitt Forum moderator / December 22, 2015 10:01 AM PST
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Verizon plan
by peggylenox / December 23, 2015 2:36 PM PST

When I called to cancel my Verizon service this morning, I was assured that their new policy is to let people continue to use their old Verizon e-mail as long as they don't go more than 180 days without signing in. I continued to ask her " Is this really true?" and they continued to say "Yes, as a courtesy to Verizon customers". Sure hope it's true. I did start to to transfer some of my old mail, but there is so much and so many categories. Is it possible to transfer this kind of thing to a flash drive?

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if you are using gmail
by renegade600 / December 23, 2015 3:11 PM PST
In reply to: Verizon plan

if you are using gmail then following the instructions in my previous post.

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Did this turn out to be true?
by jwcherry / January 29, 2016 5:04 PM PST
In reply to: Verizon plan

Would you mind letting me know if this turned out to be true? I am in exactly the same situation and am curious if Verizon is really allowing you to keep your e-mail address even if you're no longer a paying subscriber.

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So far, so good!
by peggylenox / January 29, 2016 6:04 PM PST

Hi: Yes, so far, I'm still getting my Verizon email, even tho I don't pay them anymore. The person I spoke with said it's a new policy -- she couldn't say how long it would be in effect. I've been trying to change my address to the g-mail as much as I can, but I still get tons of verizon mail each day. Let's keep our fingers crossed! If anything changes, I'll let you know.

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Is this true?
by michal.tramel / April 14, 2016 11:46 AM PDT
In reply to: So far, so good!

Is this still working for you? My boss would like to keep his verizon email account even though we are switching to comcast. We have been told Verizon would delete his email account if we cancel, but now I see other people saying they were able to keep their email addresses afterall?

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SO far it's okay
by peggylenox / April 14, 2016 12:03 PM PDT
In reply to: Is this true?

So far, there's been no problem. I was assured that it would be fine as long as I continued to sign in within a year (I think!) but, of course, I sign in every day. I still don't completely believe them so am gradually using Gmail more, especially for new addresses. I'd be interested to know if someone else calls and is told the same thing. Fingers crossed!

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Verizon webmail
by KennKos / May 30, 2016 11:14 AM PDT
In reply to: SO far it's okay

In a couple months I will have to change service providers, but want to keep Verizon email. From what I can see, just using it keeps it alive. Any negative issues yet?

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So far, no problems
by peggylenox / May 30, 2016 11:27 AM PDT
In reply to: Verizon webmail

So far, I'm still getting my verizon email without any problems. I'm gradually try to convert to gmail just in case, but there have been no problems at all. As I think I already said, they told me that as long as I continue to use it at least once a year, it will continue to exist. So, since I use it every day, it should be okay. Fingers crossed!!

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Was told same thing today - you can keep your email
by BigIslandFan / June 14, 2016 5:05 PM PDT
In reply to: So far, no problems

I'm moving and had to end the Verizon service as another provider is the only one in the townhome/apartment complex I'm moving to,,,,I liked Verizon, just had to switch since they don't service the new place...

I'm hoping it is what the rep, from Verizon said today....You keep your email as long as you don't go 180 days without logging in..I rarely go one, so if that's the only requirement, then there should be no issues...

Have you ever been billed for being able to keep your email?....

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The one thing.
by R. Proffitt Forum moderator / June 14, 2016 5:11 PM PDT
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With Verizon now Frontier, is this still working??
by Sunybuni / November 3, 2016 9:50 AM PDT
In reply to: So far, no problems

Hi. I was just curious if this is still working for you (since Verizon merged with Frontier and switched emails through aol? )

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Still working
by peggylenox / November 3, 2016 1:42 PM PDT

Hi: Yes, it is still working as Verizon. I do have a problem. I recently switched fro PC to Apple for my main computer.  In the process of Apple "helping" installing things, they lost my Verizon password.  After so many years, I don't have a clue what it is, so I can't log on from my Mac.  However, on my iPad and iPhone, it works fine.  So, I'm trying to transfer all my email to Gmail.  I wish there was some way to go on to Verizon and change my password, but, of course, since I don't have an account, I can't.
I'd be happy to pay Verizon something to keep it

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2017 - Is it still working?
by vmtollerton / April 30, 2017 1:46 PM PDT
In reply to: Still working

I'm thinking of going to Time Warner since Verizon DSL is more & more unstable here and they aren't going to give our area FiOS. If I do will I still be able to migrate my email over to AOL mail (keeping the address)?

And - Is your Verizon email still working?

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I just finished reading Tom's about Verizon
by R. Proffitt Forum moderator / April 30, 2017 1:56 PM PDT
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Still working!
by peggylenox / April 30, 2017 3:46 PM PDT

I still get Verizon email on my iPhone. I don't get it on my iMac as the password was lost when everything was getting installed and I can't remember it and I don't think that Verizon would be likely to let me reset it after almost a year and a half! I use gmail and am gradually trying to transfer anything still left, but it's mostly junk. I did talk to someone at a party the other day who said that when she told Verizon that she was cancelling her account as she was moving they immediately deleted all her email. She wasn't happy. Guess that it depends upon who you talk with at Verizon.

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Switching to Spectrum too!
by irbrenda / May 20, 2017 6:36 PM PDT

I had same question though. Will I be able to migrate email to AOL and keep the address? I asked it on the forum too and did not get a straight answer. So, I think to be safe, I'm going to start switching now to my gmail or icloud. I mean I could just as well transfer all my emails to old, what I thought was way dead, AOL mail! and just use my old ancient AOL email address. Ugh. I hated AOL back then and I'll probably still hate it.

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It finally happened
by peggylenox / May 22, 2017 10:03 AM PDT

r and a half since I left Verizon they are finally stopping my email . I received a form letter saying that they will no longer provide email service. I have transferred most everything needed to Spectrum, so it's okay. My verizon acct was part of our business, which we no longer have. They said I could sign on to verizonBizWebMail and tell them what to do with my mail, but when I tried, I couldn't get on. Oh well, it lasted long enough.

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