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Can I get help with white dots on Samsung DLP

by Joe787878 / September 17, 2011 9:11 AM PDT

I purchase a M# HLT7288WX/XAA Samsung DLP TV about 2 1/2 years ago. It has worked great until recently small white dots have appeared and multiplied about 2 per day for the past 2 weeks. I called at 5:30 PM just to be told that my TV will not be covered under a one time repair. All that I am asking for is the part to repair the problem, free of charge, or for Samsung to change the part for free with a service tech. I own many other Samsung products that I am happy with and would hate to stop buying because of one faulty product. Please help Me with this problem or I will contact the BBB.
Joe
Trans# 2109102941

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All Answers

Best Answer chosen by Joe787878

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Can I get help with white dots on Samsung DLP
by Samsung_HD_Tech Samsung staff / September 19, 2011 8:16 AM PDT

Joe787878,

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Thank You for Your efforts
by Joe787878 / September 21, 2011 9:28 AM PDT

Keep me posted on what Samsung can do to help resolve the white dot issue.
Thank You,
Joe787878
Trans#2109102941

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