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General discussion

can i be blocked from accessing my own website?

Mar 25, 2008 8:58AM PDT

I began using Adobe Contribute to update my website. This was going great until some of the changes didn't go through on account of a lost connection for some reason. After getting some changes somewhat through a few tries later, the connection timed out. So you would think refreshing or waiting a day might fix the problem, not the case.

Currently, no computer in my apartment (I have a new MBP, desktop pc running windows xp and a laptop running vista) is able to access my website, not with a browser nor via contribute. They all get the same thing: unable to access page, server taking too much time, connection timed out. I don't have this problem with any other sites and curiously enough there is no such problem with my website on computers on other connections. So the problem lies specifically between my website and my connection.
I tried my hosting company at first who told me they didn't have the problem which is how I first found it to be specific to my connection (I've since tried friends' computers and found that they don't have the issue). The hosting company said to contact my internet provider (comcast, grr).
So I contacted Comcast, talked which their not so helpful 'tech support' people for an hour and a half in which time they suggested all sorts of things which made little sense or that i'd already tried. I've restarted the computers, modem, router, browser. Comcast has reset my modem. I've unplugged and replugged everything. I went back to the hosting company who could not solve the problem.I submitted a 'trouble ticket' with the hosting company and they say the problem is not on their side. I have a request into administrators at Comcast to look into the problem, but haven't heard anything. So, i'm putting this out there, any ideas?
It essentially seems like my specific internet connection is being blocked from accessing my website.

Discussion is locked

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Before we go too far
Mar 25, 2008 8:59PM PDT

Did you try System Restore. If you think it's your computer, take the computer back to when you could access it and then tell us what you're getting

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connection specific not computer specific
Mar 26, 2008 12:10AM PDT

i'm not sure how I would do that. But I don't think the problem is computer specific, but connection specific. All three computers on this connection have the same problem and I'd imagine any new computer brought onto this connection would have the same problem. I also would guess that if i took my computer and hooked it up else where it would prpbably work. (the next thing i guess i should try)

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You can try
Mar 26, 2008 5:51AM PDT

a hotspot and see if your computer works. If it does, then you need to check your modem/routers.

Log in to the Comcast Modem/router and see if it has a blocking list, firewall, etc and turn them off.

Are you using a wireless router? Is so, make and model.

How about this. Are you using a hosts file? Anti-spyware programs? Type of virus protection? Something common on all computer on your netwrok?

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thanks
Apr 23, 2008 6:25AM PDT

Thanks for trying. the problem got more intermitten and eventually went away. although it never totally cooperated with contribute everytime, the website did come back.
However at the moment it appears that the website has been hacked since now only "By BeLa & BodyguarD" appears. not sure if the results are at all related or why anyone would bother messing with such a tiny website.