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Question

Can connect to network but not internet with SamsungBD-J5700

Aug 28, 2015 3:47PM PDT

My router is a NetGear and the Samsung BD-J5700 can connect to network but not internet. What can I do?

Discussion is locked

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Answer
Tried a reboot of the router?
Aug 28, 2015 3:50PM PDT

Dafydd.

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Yes
Aug 28, 2015 6:28PM PDT

yes had samsung on chat even did a hard reset

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Answer
Looks like a new Samsung.
Aug 28, 2015 4:21PM PDT

Call 1800SAMSUNG and if they can't fix it, pack it up and exchange it.

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Answer
Re: Network
Sep 1, 2015 2:49PM PDT