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General discussion

Can anyone please help me with my external hard drive?

Jan 18, 2007 3:12PM PST

I recently bought a new external hard drive (Seagate) with a NexStar case.

It shows up in "Device Manager" but not in "My Computer" or "Disk Management" which means i can't partition it or anything. I've tried using the installation CD, but that didnt do anythin. I tried a program Discwizard but that kept telling me to reboot over and over.

If you could help me, It'd be greatly appreciated, thanks!

Discussion is locked

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I forgot to mention
Jan 18, 2007 3:15PM PST

Im trying to run this on my Windows XP Laptop.

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Try partitioning and formatting in DISK MANAGEMENT
Jan 18, 2007 3:29PM PST

...and format with NTFS (not FAT32).

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Hmm
Jan 18, 2007 5:35PM PST

Could you please tell me how to format? A few people have pushed me in that direction but i never knew what to do.

Thank you

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more options
Jan 18, 2007 8:44PM PST

You did state that you couldn't see it in Disk Management.

Try Disk Management one more time and INITIALIZE it:
http://www.computerhope.com/issues/ch000588.htm

If that doesn't work, I'd install the hard drive as a secondary drive in my desktop. Then, try initializing it in Disk Management again. If that fails, try SeaTools from Seagate.com.

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External Hardware...
Jan 22, 2007 7:03PM PST

This is where you need to have RAM..
I would hope you have at least 512 MB's of RAM..
..
When you do your START-UP..do not connect the HDD/
Just start the LAPTOP..let it reach its Desktop/
RUN DSKCLEANUP..and Defragmentor../
..
Now Plug the USB in..
..
If that doesn't work..I would check my PIN-assignments..
be sure the HDD is useing CABLE-Select[CS]..
which means you need to OPEN the External Enclosure..
and view the rear of the DRIVE for the PIN-assignments..
..
You may want to visit the SEAGATE website.....
and read some INFO on your Drive.