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Question

Can an ios device be assigned to a Windows Workgroup?

Nov 15, 2014 8:39AM PST

I am running Win 7 Pro 64 bit on a laptop accessing a home LAN using WPA2-PSK security on a WiFi router (Apple AirPort).
My Windows devices and my wife's Mac can all see each other and exchange files and access the printer. All of those devices are assigned to a non-default Windows Workgroup name.
I also have an iPhone 6 Plus and an iPad 3rd generation that use the WiFi for Internet access without any problem. The iOS devices are running version 8.1, the Windows PC has all "important" updates and iTunes is 12.0.1.26 but the releases probably don't matter because my problem has been present for at least several versions of both iOS and iTunes. The AirPort has the most recent firmware.
The ultimate goal: I hope that I can find a way to make WiFi sync to iTunes on my Win 7 laptop work.
I have verified that Windows Firewall is not blocking iTunes or Bonjour.
As it stands iTunes and the iOS devices can on very rare occasion see each other but Sync always fails whether initiated from the laptop or from the iOS device.
USB sync works but it is inconvenient; I'd rather be able to sync the devices while they are charging overnight.
I understand that iTunes WiFi sync is not a perfect technology.
As I've been reading about sync problems I started to wonder: Windows PCs don't always play nice with each other if they are assigned to different Workgroups. Could that also be an issue with iOS and iTunes? If so, is there a way to assign the iOS devices to a workgroup?
Or are there other suggestions for fixing a broken WiFi sync process?

Discussion is locked

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Answer
I'm going with no.
Nov 15, 2014 9:43AM PST

But that's one odd way of thinking about syncing an iOS device. This sounds more like a network or firewall issue.
Routers can have firewalls which block network shares and more. And folk install more and more "protection" so features like this break.

Sorry, no, I doubt I will be able to diagnose it over a forum. I usually work such an issue hands on. But we know this feature does work but is too easy to break with settings and protection.

But I doubt it has anything to do with a workgroup name but starting Windows workgroup fires up microsoft's firewall and can create trouble. Add a security package and you'll have to allow/disable something else.
Bob

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Answer
Still broken AFAIK
Nov 15, 2014 1:44PM PST

The weirdness of iOS is a whole other discussion Wink. There are a whole slew of threads at Apple discussion forums regarding the failure of wifi sync. FWIW, even before iOS 7 I never had much luck with it. I personally found the following site useful to provide a baseline of steps/tasks to try. Also look in the comments. Even though it's a Mac forum, the steps regarding what to try w/ iOS may be of use. ymmv.

http://www.imore.com/itunes-wifi-sync-not-working-ios-8-heres-how-fix-it


AFAIK, you won't be getting an iOS device in part of a windows workgroup in my lifetime Wink

What actual content do you need to sync? Perhaps there are some alternatives for you.

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I hope maybe they'll fix it some day
Nov 17, 2014 9:01PM PST

I can sync much of the content like my contacts/calendar and some of the data from apps via either iCloud or DropBox. I mostly use the iTunes sync for backup of the iPhone and iPad. It seems silly to download new apps separately on each device but that has usually been the most convenient way to load new purchases.
Also I do have all of my music files loaded in iTunes but only a subset loaded on the iOS devices. I can use sync to manage that. Playing my music from the Cloud works ... but only if I have a solid data connection, something that is not certain where I live so I like to have a good bit of that content physically loaded on the devices.
I've tried the troubleshooting steps at imore but so far no joy.
Oh well.

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Why not backup to iCloud instead of iTunes?
Nov 18, 2014 12:37AM PST

Maybe I am missing something. I gave up on iTunes over a year ago (at least on my Windows devices), and haven't looked back after migrating to the higher capacity paid version of iCloud. And with the selection of third party software that can easily create an iPhone backup on a Mac or PC, it's not hard to accomplish if you require. FWIW, I mostly utilize a program called CopyTrans Manager to manage my music/media on various iOS devices at home. Maybe iCloud Drive will be available for Windows 7, but I am not counting on it. More info here: http://www.cnet.com/news/apples-icloud-drive-cost/

Or is the underlying issue mostly regarding a lack of decent wifi in your residence? Perhaps we could also assist in that arena Wink

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The WiFi works fine, I'm pretty sure it really is iTunes
Nov 25, 2014 6:18AM PST

I don't know what happened with the email notifications for the thread. I don't recall seeing any.
In any event I would prefer to avoid paying for extra iCloud storage space which is the main reason I don't make full use of it's capabilities.
I had not heard about non-Apple backup and content management so I'll have to check that out.

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more questions
Nov 26, 2014 3:44AM PST

You wrote this above-

"Playing my music from the Cloud works ... but only if I have a solid data connection, something that is not certain where I live"

Then you state 'the wifi works fine'

??

Would you mind clarifying this a little?

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I think we are on different wavelengths.
Dec 3, 2014 9:47AM PST

At home the WiFi is fine but away from home WiFi is not available and cellular data access is not predictable or reliable. That is one of many reasons I don't want to keep too much information in the cloud as opposed to devices that I can access more reliably.

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Maybe we are on different wavelengths
Dec 3, 2014 12:58PM PST

Now I at least partially understand your dilemma, but I still feel you could find a better middle ground.

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That's a great link.
Nov 18, 2014 12:43AM PST

I find many users resist doing all it asks. I can't imagine what fears folk have about forgetting the network but have seen folk say "no" to that step.
Bob

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Exactly
Nov 18, 2014 3:13AM PST

It pains me beyond belief to visit a client/family member and find out they think that wifi with a 50 foot max range is adequate for covering the whole house <smacking forehead with palm>.

Wink

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I suppose this is off topic, but ...
Nov 25, 2014 6:27AM PST

Having set up the home LAN with two access points I'm always within a reasonable distance of one, but I'm still uncertain if there is a way to convince the computer to automatically switch to the one with the strongest signal. I admit I haven't researched this recently since everything works as long as I manually select the closer access point. Switching when I move from one room to another is not particularly disruptive since the IP address does not change, it's just annoying.

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Have you thought of simply relocating one of them?
Nov 26, 2014 12:57AM PST

To a more central location, or quite possibly, updating to a newer wireless router with longer range/more bandwidth for multiple devices? For example, we built a small shelf for my brother in laws central closet off a hallway, which now provides wifi at a reasonable signal for 95% of a 2500 sq ft house. YMMV, of course. Changing the channel helped too.

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I've considered that
Dec 3, 2014 9:53AM PST

Putting in the necessary cabling takes more time than I really want to invest right now and it is not a given that it will work because of a large amount of metal between the floors in the most obvious location for a central router. That's one reason I haven't worried too much about the need to manually select the more appropriate access point; I was just curious whether there might be an automagical way to handle the selection. One peculiar thing about this is that the newer router (Apple Airport, don't recall the model) actually seems to have a shorter range than the old Belkin that has been chugging along fairly reliably for a very long time.

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I suppose it's trial and error
Dec 3, 2014 1:05PM PST

At least until you find the 'secret sauce' that applies to your particular needs/situation.

Regarding age/quality/performance, you might want to note is that it's fairly standard practice that each new device may have it's own strengths/weaknesses. Nothing unusual in the least that an Apple Airport wouldn't necessarily be the high flyer your Belkin was, at least in your particular domicile/network. <pointing over to the arguably cruddy Cisco router that seemingly does better than several other higher priced/better rated models in my residence.>.