Ask Canon if there is some firmware needed for the camera to get this to work. Remember I take it for granted your PC is in working order and not a homebrew with drivers missing.
In the meantime I find putting the memory cards in readers are far more robust.
My camera, a Canon EOS 70D, is not recognized by my desktop when I plug it in. This is a new problem. Everything works fine with my laptop, so the issue must be related to the computer. Device information in Windows 10 says that there's a problem with the driver. Trouble is, this camera does not need drivers in Windows 10. Just in case, I updated the EOS Utility. This did not help, since Windows 10 still says there is a problem with the driver. Can anyone suggest a course of action that could solve this issue.

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