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Calling all Computer Zen Masters to Help with Boot-up Prob.

by analyzerbunny / March 14, 2008 4:35 AM PDT

I have a Gateway monitor (FHD2400 24 inch) with both HDMI which I use for Playstation 3 and a DVI input which I use for my computer.

My computer is a Compaq Gaming PC Model number GX5010T. It?s running Windows XP Professional with Service Pack 2, and just yesterday, I downloaded and installed the most recent updates for it and about 2 weeks ago added another Gig of RAM.

After using Playstation 3, I try to make sure to switch the monitor back to DVI mode, but last night, I forgot, and this morning turned my computer on thinking it was going to boot up.

When it dawned on me I had forgotten to switch the monitor back to DVI mode, sure enough, when I checked on the computer the monitor was black. I pressed and held the power button on the computer to shut it down.

Then, I attempted to get the monitor into DVI mode, but the Input Selector menu wouldn?t appear, and I couldn?t turn the monitor off, so I pulled the power cord on the monitor.

When I plugged the monitor back in, I was able to turn it on and get into DVI Mode.

However, when I booted up my computer something was very wrong.

I got the usual Compaq screen, and then the screen showing ?Microsoft Windows XP Professional? highlighted as the startup option, so up to that point everything was normal, but suddenly I got the following screen message:

?We apologize for the inconvenience, but Windows did not start successfully. A recent hardware or software change might have caused this.

If your computer is not responding, restarted unexpectedly or was automatically shut down to protect your files and folders choose ?Best known good configuration? to revert to the most recent settings that worked.

If a previous startup attempt was interrupted due to a power failure or because the power or reset was pressed or you are not sure what caused the problem choose ?Start Windows normally?.

Safe Mode
Safe Mode with Networking
Safe Mode with Command Prompt

Last known good configuration (your most recent settings that worked).?

I have tried to start Windows normally by either pressing ?Start Windows normally? or letting the computer count down and do it on its own but with no success. I have also attempted to restart using ?Best known good configuration? and Safe Mode.

However, in all cases the Windows loading window appears or the Compaq window appears and then the regular startup window showing ?Microsoft Windows XP Professional? highlighted as the startup mode, but then it goes right back to the screen with the ?We apologize?? message. It?s become an endless loop.

I have attempted F10 to get into the System Recovery menu in the hopes I can use the Windows Repair mode to get to the desktop, but rather than take me to the Recovery Menu, it says on the bottom of the screen above a white progress bar ?Starting Recovery Process?.

Does anyone have any idea as to what may have gone wrong?

Is there anyone who can help me get out of this mess without having to go through a system recovery?

And, does anyone know why can?t I get into the Recovery Menu, so I can select the ?Windows Repair? option?


Thank so much to everyone in advance for your help.

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Collapse -
An option
by smrtdrmmr / March 14, 2008 5:49 AM PDT

If you have the Windows install disks you can pop them and in and try to boot from them. You should then be given an option to recover or repair and hopefully you can proceed down that avenue.

Collapse -
I Tried, but the Nightmare Continues...
by analyzerbunny / March 14, 2008 8:03 AM PDT
In reply to: An option

I tried what you recommended and booted off the Windows disk.

When the Microsoft Windows XP Recovery Console loaded, I was given the following 2 choices:

I could log onto Windows using
1. H:\miniNT or
2. H:\I386

Unfortunately, nothing happened when I tried either one.

When I rebooted my computer and selected to load the Windows Recovery Console option just below the default boot up option to load Windows XP Professional I got a different screen which had the following message:

"A problem has been detected and Windows has been shut down to prevent damage to your computer

Unmountable_Boot_Volume

If this is the first time you've seen this stop error screen restart your computer. If this screen appears again follow these steps...

Check to make sure any new hardware or software is properly installed. If this a new installation ask your hardware or software manufacturer for any Windows updates you might need.

If problems continue, disable or remove any newly installed hardware or software.

Disable Bios memory options such as caching or shadowing.

If you need to use Safe Mode to remove or disable components restart your computer press F8 to select Advanced Startup Options and then select Safe Mode.

Technical Information:
Stop: 0x000000ED (0x89B07518, 0xc0000006, 0x00000000, 0x00000000)"

I am able to get into the BIOS, but all memory settings are grayed out and therefore unable to be modified.

The computer will not go into Safe Mode.

Do you have any other suggestions?

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