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Called Netflix to Cancel - No firmware for BD-P1600

by canadadave / March 1, 2011 3:59 AM PST

I just got off the phone to Netflix and "Jason" says that Samsung hasn't been asking for any Netflix Firmware Upgrades for "older" Samsung Players such a my BD-P1600. (For Canada!!)

They are available for newer Samsung Players though.

I just cancelled my subscription to Netflix and will wait until the firmware for the Samsung becomes available. He says it's OK on the newer C series Blu-Ray players from Samsung. Since I just spent $200.00 on this one I'm not prepared to purchase another one.... especially from Samsung.

Question for our Samsung Tech.

With the newest firmware 2.15 I am now able to view Youtube without a hitch. My only question I have now is.... Ever since I opened the box last week I've been unable to play any DVD or Blu-Ray movies on the BD-P1600. It says "Unable to play this disk"
Is there any quick fix or combination of keys to press to reset or allow me to play these disks. (Maybe drop it on it's side or something :)) )

I've already tried the reset keys (fastforward keys) but it doesn't do anything. If I have to return the BD-P1600 for repair it's not worthwhile and I can't afford it.

Thanks for listening

Dave from Toronto

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Called Netflix to Cancel - No firmware for BD-P1600
by sunlaker / March 1, 2011 11:32 AM PST

You just spend 200 bucks on a 1600? Where did you buy it? I didn't even think it was still available. Why didn't you buy a BD5500. it plays Netflix and it's only 129 bucks at Bestbuy and a few other places.

I agree that the 1600 plays netflix in the US but not Canada is ridiculous but if you just purchased that machine take it back and get the right one for less.

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Purchased a year ago :)
by canadadave / March 1, 2011 11:47 AM PST

Hey sunlaker.. thanks for the reply.... I purchased the BD-P1600 more than a year ago when I received a small gift certificate .

I only decided to open the box 2 weeks ago when friends started giving me Blu-Ray disk presents for my 65th birthday.

Since my Divx DVD played all my downloaded internet movies there was no reason to change to Blu-Ray at the time.

Too bad I didn't open the box sooner when I still had a warrantee. YIKES !!!

Thanks for the update :))

Dave

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Called Netflix to Cancel - No firmware for BD-P1600
by Samsung_HD_Tech Samsung staff / March 3, 2011 7:52 AM PST

canadadave,

Netflix for Canada wasn't released until late last year, so if there's a firmware update that will allow it to play Netflix, it would have to be Netflix Canada writing the App for your player.

As for not playing discs, it may need to be serviced. You can try resetting it by doing the following:

With the unit powered ON, press and hold the STOP key for 15 seconds. While this will delete the current information (such as wireless set up), it will effectively re-install the last installed software. This may be able to help you play discs.

--HDTech

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Samsung broke my Blu-ray player, they should fix it
by I_hate_Samsung / March 8, 2011 9:40 AM PST

I too have a BD-P1600 with firmware 2.15 and have a player which no longer plays BDs after playing them perfectly well for over a year with numerous firmware updates.

What is Samsung going to do about this? Do you accept this is your fault yet? I see complaints going right back to v2.09, with more owners getting a brick for their update with each release.

I expect Samsung to fix my device, they broke it

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Samsung broke my Blu-ray player, they should fix it
by Samsung_HD_Tech Samsung staff / March 9, 2011 4:48 AM PST

I_hate_Samsung,

What did they say when you called and inquired?

If they gave you a transaction number, post it here and I'll be happy to see if a manager can review the situation.

--HDTech

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You're screwed just like me!
by Mr_Snooch / March 3, 2011 10:00 AM PST

My player is a brick because of a firmware update and they won't stand behind it. Less than one year from purchase date and they say it's out of warranty because unit says 2009 on back. Never again!

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