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Question

Cablecard TV with satellite

by Jun 30, 2018 11:29AM PDT

We have a 40 inch JVC - flat LCD that's about 15yrs old. It's given no problems until now.
We have had Directv for many years.
Prior to that we had Comcast.
There is a Motorola cable card in the card slot on back of tv.

One morning a couple of weeks ago I turned on tv which is set to come on in Digital In 1 mode for satellite.
Picture and sound lasted about 1 minute then picture was gone. Sound remained with black screen for approximately 30 seconds then a white message box saying Motorola cable card inserted and a few other words.
The message box goes away to a black screen. It has reverted to TV Input. At this point I push the Input Mode button on the side of the tv to get it back to Digital In 1.
Doing it on remote doesn't work.
Picture comes back and all is fine until we turn it off again.
If we turn it off after only a short while screen says warming up or weak signal during which Input cannot be changed to view satellite.
One day message box said reinsert cable card so I did. Then there was error in pairing!!

After googling cable cards I can't find anything similar to my situation. Everything I found says the cards are only for cable so is the card my problem?
Should I take it out?
Directv was NO help at all. They thought I meant their card in the dvr!
They finally said must be the tv.
Talked to a guy who used to work for directv- he said our tv is dying! Buy a new one.
He had deer in head lights look about cable card and all of the message boxes.
Maybe the card wasn't shoved up in there good till I reinserted it and that's why it's acting up.
Thank you for any help
Joan

Discussion is locked

7 Posts
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Answer
Why not try?
by Forum moderator Jun 30, 2018 11:45AM PDT

It beats the cost of a service call. And no one knows about cable cards today. Even I only ran into them over a decade ago. What's the risk?

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Thank You!
by joaneckhoff Jun 30, 2018 8:24PM PDT

R. Profit, thank you for responding and giving your knowledge to my situation. I will give it a try tomorrow if time allows and let you know the results.
I wa yes to be sure there wasn't a need for the card in the tv. It's acting weird enough.
Joan

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Thank You!
by joaneckhoff Jun 30, 2018 8:25PM PDT

R. Profit, thank you for responding and giving your knowledge to my situation. I will give it a try tomorrow if time allows and let you know the results.
I wa yes to be sure there wasn't a need for the card in the tv. It's acting weird enough.
Joan

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Typos
by joaneckhoff Jun 30, 2018 8:28PM PDT

I apologize for the typos. I'm using my phone and not proof reading before posting.
Meant sentence to be:
I wanted to be sure the card wasn't needed.
Joan

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Took card out
by joaneckhoff Jul 1, 2018 11:50AM PDT

I took the cable card out.
Tv comes on the same for about a minute then screen with white message box now saying cable card removed. Then black screen.
Input mode has reverted to tv. I change Input to Digital In 1 via button on tv and all is fine.

The tv used to stay on Digital In 1 without a reset each time turned on.

Any ideas?

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Answer
OK, card's out.
by Forum moderator Jul 1, 2018 1:10PM PDT

I can only think it's time to try a factory reset. But I can't tell you how since JVC had dozens maybe hundreds of sets over the years. As you own this it's most likely you have a link to your model.

Share that link and I'll read the manual.

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Extreme Thanks!!
by joaneckhoff Jul 3, 2018 6:55AM PDT

I'm sorry to just now get back to post.
Proffit your offer to read my manual for reset instructions is amazing! What a nice person you are!!
Alas, all appears to be back to normal!!
This is what I did:
Removed cable card.
Removed and reinserted HDMI cable to tv and to DVR (directv) box.
Set input to Digital In 1 with button on side of tv.
Set input to Digital In 1 with TV remote.
Set input to Digital In 1 with directv remote.

I don't know if one of the remotes was "off" input or not. I was simply covering all bases as I know when the satellite system resets, as after a storm, we have to reset the tv input via the tv remote.
I had tried that numerous times and it didn't work. Perhaps we had also lost power during one of our storms and the tv had reverted to tv input too. The input wouldn't change with the directv remote for a while but yesterday it did. I don't know what worked but I'm glad it appears to be ok now.
I hope his helps someone else on the future.

Thank you for your help and offer of even more help!
Joan

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